Better customer experiences start with better-supported employees. At our webinar, Investing in the Frontline: The correlation between Employee Experience (EX) and Customer Experience (CX), we brought together industry leaders to explore how organisations can empower frontline teams, use AI more effectively and turn customer feedback into meaningful business improvements.
Payment fraud doesn't always require breaking into complex payment infrastructure; more often, it succeeds by tricking an authorised employee into approving the wrong transaction. As commerce moves increasingly online, fraudsters continue to exploit routine business processes, employee access, and the trust established between partners.
What will it take to build Africa's agentic commerce infrastructure? In this webinar, we brought together industry experts to explore the role of AI, payments, trust, and infrastructure in shaping the future of commerce across the continent. Catch the key insights from the conversation.
Kora, a pan-African payment infrastructure provider, today announced the launch of One Rail, expanding its payments infrastructure to support stablecoins. Through One Rail, merchants can seamlessly collect, hold, convert, and settle funds in digital currencies alongside traditional fiat payment rails.
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